Hyatt Place Cincinnati Airport

Everything was super clean. The breakfast was great. Understandably they were out of some things because breakfast is 6 to 10 and and nice staff. But the best part of the day was the front desk lady, Tonya. My child is having a birthday party the following weekend and we wanted to drop off a printed colored image to Meijer which is right next-door. The guest printer only had black-and-white on the off chance they could do it I asked Tonya At the front desk. I offered to even pay for it. She was super sweet and went to her office and printed it right off for us. She refused to let me pay for it and was super nice and made everything much easier and stress-free. I really am so thankful for her help. Sometimes the little things and going above and beyond can make that much difference. All the hotels in the Cincinnati area by downtown or Covington were booked this weekend. We wanted to stay at the Hyatt Regency downtown or Embassy suites on the river. They both were booked so we knew we were taking a bit of a downgrade staying in Florence, but it really was a great stay.

The hotel was very nice and clean. The room was beautiful and spacious. I really liked the separation of the rooms with the living room and bedroom being separate. On a whole the room was great. The staff was wonderful and very friendly.

Breakfast was okay. Not great but okay. The pool area was okay, not great, as well. The living room was very spacious. Convenient location for the Ark Encounter. Lots of shopping and restaurants nearby.

it was easy to get into, the pool and bar was cool even tho i didn’t drink at it but nice to have! the staff were top notch for me! rav (night shift front desk ) and the ladies on first shift were excellent! i will be back for sure!

Great location. Spacious room! Good breakfast. Decent variety.